We contacted Brian from ChemDry to clean my parent's upholstery. From the first call he was attentive and accomodating. Brian gave us the date that we requested and arrived on time. There was a large food stain on one of the chairs that came out leaving the chair looking nicely restored. Brian checked in with us as he worked to make sure we were satisfied with how the furniture was coming out. We were pleased with his service from start to finish and plan to use him again to clean our dining room chairs.
With two young boys, their friends and a dog in the house my carpet needed a much deeper cleaning than I could do even using a rental machine. When checking local businesses I came across ChemDry and left a message. Brian, the owner, called me back quickly and we were able to set up an appointment. He came exactly on time, did a wonderful job, and with no mess at all. Also, the carpet was dry within a couple of hours not days as with other services. If I was asked to rate Brian from 1 to 10 on his business etiquette and work ethic I'd give him a 20!
Brian, the owner/operator, was an excellent communicator. The appointment was easy to schedule and he arrived promptly. Stains were removed from an old carpet that had been previously shampooed and it was a nice surprise because I did not expect the stains to come out at all. All carpets were thoroughly cleaned and dried quickly. The price quoted was the price I paid, and it was very reasonable. I would not hesitate to recommend Nature Works-Chem Dry to other customers and would definitely hire Brian again.
Brian came and he was very professional and very considerate of my home. I love the great job he did on cleaning both of my sofas. I would definitely hire him again and I definitely recommend his work.
Brian is completely professional in all aspects of his business: He responds in a timely manner, he is punctual, and he communicates precisely and respectfully. Brian was meticulous in cleaning my 20 year old couch and rugs, and they came out sparkling clean. He ensured that the fabrics would not be damaged, checking their composition and preparing them properly. He laid out a mat for his feet and wore a mask. He ran a high-powered fan to expedite drying. I was particularly grateful for the care he put into cleaning my couch, which has withstood the challenge of sons and grandsons.